The shirt color shown in the mockup is what’s currently available or a very close alternative if the original is out of stock.
👕 Shirt Brands
We use high-quality, soft fabric shirts from Gildan, Bella+Canvas, and Comfort Colors. The brand shown in the product image is our first choice. If it’s unavailable, we’ll match the color and fabric as closely as possible with another top-tier brand listed.
📏 Sizing Info
Our unisex tees offer a relaxed, comfy fit. If you’re after a more fitted look, we recommend sizing down.
⏱ Turnaround Time
Please allow 5–7 business days for processing before your order ships.
🔁 Refunds & Exchanges
• Refund requests must be made within 10 business days of receiving your order.
• Items must be unused and in original condition to qualify for a refund.
• Custom, personalized, or monogrammed items are non-refundable unless an error was made during production.
• Approved refunds will be processed to your original payment method after the return is received and inspected.
• Exchanges are only offered for items that are defective or damaged.
• Customers are responsible for return shipping costs.
📩 Contact Us
For any questions regarding returns, exchanges, or order concerns, email us at: truewordthreads@gmail.com
🧼 Care Instructions
Wash inside out in cold water. Tumble dry on low heat.
Shipping & Returns
We aim to ship all orders within 5–7 business days. Each item is made with care, and we appreciate your patience as we prepare your order with love. Shipping is a flat $5, and local pickup is available at checkout for those nearby.
